? Frequently Asked Questions
1 How is the after-sale service?
We provide a professional technology support team for timely services. You can access help through various online communication channels. If the machine encounters any issues, please contact our support team immediately for the best possible service.
2 Do you provide training for the machine?
Yes, we provide a complete user manual and instructional videos for operation and application. Additionally, our 24/7 online consultants are available to help solve any operational questions you may encounter.
3 What is the shipping timeline?
The machine will be processed and shipped within 5-7 business days following the receipt of your payment.
4 How is quality control managed?
We maintain a strict quality inspection department. Our engineers carefully test and verify every machine multiple times before delivery to ensure that only high-quality, fully functional units reach our customers.
5 Why choose this professional RF system?
We offer competitive pricing backed by a powerful factory and 15 years of industry experience. Our products come with 3-year warranties, CE certification for legal sale and use, and robust OEM/ODM customization capabilities.
6 Is the machine easy to operate?
Yes, with the intuitive 10.4-inch touch screen and comprehensive instructions provided, the machine is designed to be easily operated by salon professionals.