❓ Frequently Asked Questions
How is the after-sale service?
We have a professional technology supporting team for your timely services. You can get help via telephone, webcam, or online chat. Best service will be offered once the machine has any problem.
Will you provide training on how to use the machine?
Yes, we provide a complete user manual and usage video for instruction and application. Our 24/7 online consultant service ensures any problem you meet can be solved easily.
How long does shipment take?
The machine will be shipped within 5-7 days after the receipt of your payment.
How is the quality control managed?
We have a strict quality inspection department. Our engineers carefully check and test the machines multiple times before delivery to ensure high quality standards.
Why should we choose your products?
We offer competitive pricing backed by a powerful factory, 15 years of production experience, 3 years warranty, and CE Certification which is key for legal operation and sales.
Are customized services available?
Yes, we provide a diversity of customized services with strong OEM & ODM capabilities available to meet specific needs.