Frequently Asked Questions
How is the after-sale service?
We have a professional technology supporting team for timely services. You can get help via telephone, webcam, or online chat (Facebook, Skype, Whatsapp, Viber, Linkedin) as soon as the machine encounters any issues.
Will you provide training on how to use the machine?
Yes, we provide a complete user manual and usage videos for instruction. Our 24/7 online consultant service ensures that any problem you meet can be solved easily.
What is the shipment timeline?
The machine will be shipped within 5-7 days after the receipt of your payment.
How is quality control managed?
We have a strict quality inspection department. Our engineers carefully check and test the machines multiple times before delivery to ensure high-quality standards.
Why should I choose your technology?
We offer powerful factory support with competitive pricing, 15 years of experience in beauty machine production, a 3-year warranty, and CE certification for legal use and sales.
Are customized services available?
Yes, we provide a diversity of customized services with strong OEM and ODM capabilities available to meet your specific needs.