❓ Frequently Asked Questions
1
How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, or online chat (Facebook, Skype, WhatsApp, Viber, LinkedIn). Please contact us immediately if the machine encounters any problems to ensure the best service is offered.
2
Will you provide training on how to use the machine?
Yes, we provide a complete user manual and usage videos for detailed instructions and application. Additionally, our 24/7 online consultant service ensures that whatever problem you meet, you can solve it easily. The system is designed to be easy to operate for anyone following the instructions.
3
What is the estimated shipment time?
The machine will be shipped within 5-7 working days after the receipt of your payment, ensuring a swift delivery to your location.
4
How do you handle quality control?
We have a strict quality inspection department. Our engineers carefully check and test each machine multiple times before delivery. Only machines that pass these rigorous quality standards are cleared for shipment to ensure you receive a high-quality product.
5
Why should we choose your beauty systems?
We offer competitive factory pricing and powerful technical support backed by 15 years of experience in beauty machine production. Our service includes a 3-year warranty, 7x24 online after-sale support, and CE Certification for legal use and resale.
6
Do you offer customized services?
Yes, we provide a diversity of customized services with strong OEM & ODM capabilities available to meet your specific business requirements and branding needs.
Derma Laser
